Please note that earrings are non-refundable before placing your order. Our collection of earrings does not include hygiene seals. Please note that we cannot refund or exchange pierced jewellery, e.g. Refunds can take up to 14 working days to process once we have confirmed receipt of the returning goods. Your refund will only include any postage costs incurred only if we are at fault. We cannot reimburse any postage costs incurred when returning items which are included in the cooling off period guarantee, unless we are at fault. We are unable to accept liability for goods lost or damaged in transit which are being returned to us. If returning an item, as arranged with our customers services team, we recommend using a recorded delivery service and obtaining a proof of postage for your returned items. This will enable us to quickly resolve your query upon receipt of the returned item(s).
If returning an item, as arranged with our customers services team, please include written details to let us know the name the order was placed under, the order number and a contact phone number. Our customer services team may then advise that your item is returned to us for further assessment. If contacting us regarding a damaged or faulty item we will ask you to email photos of your item as delivered so we are able to best assess the item in the first instance. Sterling Silver is a relatively soft metal, and if repeatedly knocked or trapped it can become misshapen. We cannot accept responsibility for any items, lost, damaged or mistreated. In order to keep your item in perfect condition we recommend following the jewellery care advice on our website. Please see further details below in the Cooling Off Period section. We cannot accept returns for an item which is excluded from the terms of our 14 day cooling off period, unless we are at fault. Our in-house team are available by phone, email or via social media from Mon-Fri between 9am-5pm and will strive to resolve any queries you may have as quickly as possible. In the regrettable circumstance that you are not happy with your order please contact our friendly customer services team within 48 hours of receipt of your items. Looking for more bespoke jewellery options?Ĭheck out our entire Create Your Own Range, and get creative designing your own Wedding jewellery, Occasions jewellery, Gift Necklaces, Earrings and Bracelets.Īt TLKC we strive to deliver the highest quality products and customer experience possible – when our customers are thrilled with their items, we are simply over the moon! Our gift boxes are made from lovely textured card with silver foiling details, your loved ones will truly cherish such a perfect keepsake gift.Īt TLKC all our jewellery is sterling silver so you can be sure your gift is hypoallergenic and nickel free. Your bespoke heart necklace will be created with care by our engraving team and p resented on a beautiful quote card of your choice, designed to fit perfectly into our TLKC gift boxes – the best things really do come in small packages! You can choose to add up to 3 engraved characters to the front of each charm.
925 sterling silver which has been expertly plated with a yellow or rose gold layer. Our gold vermeil jewellery is made with genuine. Our Dainty Heart charm is currently only available in sterling silver or rose gold vermeil. You can combine up to six heart charms on this magic engraved necklace.īoth our Dinky and Mini Heart charms come in a choice of sterling silver, rose gold vermeil or yellow gold vermeil. The largest option is our Mini Heart Charm, measuring 12mm across the front of the heart. Our Dainty Heart Charms measure 10mm across the front of the heart. You can now choose from three sizes of heart charm! The smallest is our Dinky Heart Charm, measuring 8mm across the front of the heart. Our chain lengths range from 14” which suits children through to 20” which sits a few inches below the collar bone for most ladies.Ĭhoose from a sterling silver, rose gold or yellow gold belcher chain or a sterling silver box chain.
Spell out a message of love with a custom engraved heart necklace ♥Īll our heart charms move freely on a dainty necklace chain in a length of your choosing, with a lobster clasp fastening at the back.
NEW & IMPROVED: You can now pick your heart charm size!
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